Terms of service
Terms of Service
Overview
By accessing or purchasing from Ezavar Clothing (“we,” “us,” or “our”), you agree to the following terms and conditions. Please read them carefully before placing an order. These terms apply to all users of our website and customers who purchase products from our Shopify store.
Products & Production
- All products are made-to-order and produced by Ninja Print on Demand, our printing and fulfillment partner.
- Product images and mockups are for illustration purposes only. Actual products may vary slightly in color, design placement, or details due to the production process.
Order Fulfillment & Shipping
- Orders are processed and shipped by Ninja Print on Demand.
- Production and shipping times are estimates and may vary based on order volume, product type, or external shipping delays.
- Once an order is placed, it cannot be modified or cancelled due to the custom nature of our products.
Returns, Refunds, and Reprints
- We do not offer refunds or accept returns on custom-made products. Please refer to our Return and Refund Policy for details.
- If there is a problem with your order (e.g., damage, printing error, wrong item, or lost package), please contact us with supporting documentation to request a reprint.
Customer Responsibilities
- Customers are responsible for providing accurate shipping information and reviewing their order details before completing a purchase.
- Please ensure that uploaded artwork or design files are print-ready and meet our guidelines.
Intellectual Property
- All designs, logos, and content on our website are the property of Ezavar Clothing or their respective owners. Unauthorized use or reproduction is prohibited.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the value of the product purchased.
Third-Party Services
- We use Ninja Print on Demand for production and shipping. By ordering from us, you acknowledge that a third-party provider is involved in fulfilling your order.
Changes to Terms
- We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page and take effect immediately upon posting.
Contact
If you have any questions about these terms, please contact us through our official support channels.